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Alice Dendinger, SPHR


With over 30 years of experience, Alice Dendinger, SPHR, has in-depth knowledge in the field of Human Resource Management and Organizational Development. Through consulting, training, and coaching, she has focused her work on strategic management, organizational development, employee relations and communication, mediation and conflict resolution, performance management; and assisting the leaders, managers, supervisors, and direct reports at every level to “work better together.”

She founded PivotU to provide the business world with a unique, CustomCore, and meaningful approach to training, learning and transformation. She is a pre-approved provider of HRCI recertification credits at a strategic and general level, and has contributed to the advancement of the HR profession through her involvement with many nonprofit boards and organizations. Alice is also President of the Alice Dendinger Alliance Group providing HR consulting, coaching and mediation services. She holds a BS in Business, MA in Communication and several professional certifications.

Speaking Engagements

Alice is available for speaking engagements. Known for connecting with her audience, Alice has spoken at professional events of all sizes including human resources conferences and associations, industry groups, business schools, keynote, panels, and more. Alice was inducted into the HR Southwest Conference Speaker Hall of Fame in 2014.

Topics include:

Your Greatest Competitive Advantage – The Five Behaviors of a Cohesive Team
Cohesive Teams and Trust as a Foundation
Cultural Transformation: Changing Your Culture from Me to We
Leading at Every Level
Human Resource Leadership - Competency versus Consciousness
Build Your HR Impact as a Credible Activist
Envision the Future of your Organization from All Points of View
Creating a Culture of Healthy Conflict
Build the Business Case to Optimize 360 Feedback Programs
Leadership Influence to Elevate Your Organizational Results
Creating a Compensation Program
Thinking Strategically – It is Time to Rethink the Way We Think
Why Can’t We Just All Get Along? Tips, Tools, and Techniques for Better Communication in the Workplace
Talent Management: An Organizational Viewpoint to Transition Up, Over, or Out
Driving Your Organizational Culture
Thinking - The Number One Cause of Conflict
Leadership Alignment

Contact Alice

Alice Dendinger, SPHR's upcoming courses

Abolish Performance Appraisals – Lead this Pivotal Trend in HR

Full-day course | Alice Dendinger, SPHR

Elevate your performance management objectives, organizational success, employee growth and engagement. Review materials related to Performance Management to date and discover more modern methods for performance feedback, employee development and paying people without the yearly piece of paper. This process has a tremendous impact on employee attainment, retainment, engagement and development. This course will present relevant terms and laws related to the performance management system. Read more ›

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Workforce Planning, Staffing and Recruiting Strategies

Full-day course | Alice Dendinger, SPHR

A highly productive workforce is selected with a strategic approach based on the needs of the organization. Your knowledge and experience gained from this session will ultimately recruit and select qualified candidates who have the key skills necessary to support your organization’s goals and objectives. This day will elevate your competencies in developing, implementing and evaluating sourcing, recruitment, hiring, orientation, and exit programs in alignment with organizational culture and strategy. Read more ›

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Building Trust On Your Team

Half-day course | Alice Dendinger, SPHR

Trust is the glue that holds everyone together as you work to get the job done. If people are working hard but slow to get results - it could be a foundational problem with trust. Gain tools for trust building and avoid the traps of trust busting. Read more ›

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Communication and Influence

Half-day course | Alice Dendinger, SPHR

We all communicate but do we truly influence the others around us so that they hear our ideas and our message? How do we get them to take action based on our communication? Learn how to influence others through communication. Read more ›

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Conflict Management for HR Professionals

Full-day course | Alice Dendinger, SPHR

As HR professionals, we are in a unique position. We are in the middle representing the needs of management and the employees, yet always keeping an eye on the bottom line. This course is specifically designed to help HR professionals learn how to effectively deal with conflict in your work environment. Read more ›

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Conflict to Creative Collaboration

Half-day course | Alice Dendinger, SPHR

In the business world, we should view conflict as a positive sign that people care about the issue and have energy to put toward solutions. Why does conflict have to be perceived as negative and something to avoid? This program will help you develop strategies for establishing a cooperative atmosphere conducive to resolving conflicts when they arise, helping individuals involved in conflicts understand each other’s point of view and facilitate problem solving. Read more ›

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Conscious Choosing for Flow – Moving from Conflict to Creativity

Two Day Program | Alice Dendinger, SPHR

Does your team struggle with…the free flow of information, disconnection from others because of conflict and misunderstandings, lack of clarity or misalignment of goals? What if…you could learn a simple, tried and proven way of transforming the destructive tension of conflict into the dynamic energy of creativity, on the spot, while addressing the needs of organization, teams, and individuals to create buy-in and shared goals? Read more ›

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Critical Communication Skills

Half-day course | Alice Dendinger, SPHR

Have you ever looked back on an unhappy relationship or a workplace problem and blamed " poor communication." There is no tried and true recipe to follow which results in perfect communication, however, there are skills that are critical if you are to be effective at conveying your point and gaining mutual understanding. How well you communicate can contribute to your success or failure in the workplace. Read more ›

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Dealing with Difficult Co-Workers

Half-day course | Alice Dendinger, SPHR

There are many types of difficult people. This program will help participants realize the similarities and differences between themselves and others and how this creates a perception of “difficulty.” Tips and tools will be presented to help you understand how to be effective in communicating with anyone - especially the button pushers! Read more ›

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Developing and Using Competencies as a Strategic Roadmap

Full-day course | Alice Dendinger, SPHR

There are technical competencies, interpersonal competencies, core competencies. As a basis for understanding how to develop a competency model, this session will design a model for the position of an HR professional. Participants will understand how to develop competencies for other positions within their workplace. Every participant will leave this session with ideas for how to convey his/her competency and overall value to others in the organization. Read more ›

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DISC Comprehensive – Harness the Power of DISC

2-day course | Alice Dendinger, SPHR

DISC will open opportunities for you and your company. In this two-day course, participants will be provided with an in-depth understanding of DISC behavioral profiles and the entire range of DISC reports. This program will take participants from understanding the basics of DISC through the many different profiles and opportunities for application to improve employee communication, teamwork, conflict management and more... Read more ›

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Employment Law Intensive

Full-day course | Alice Dendinger, SPHR

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Everything DiSC Management

Full-day course | Alice Dendinger, SPHR

This course will teach managers how to bring out the best in each employee. Everything DiSC® Management increases effectiveness using personalized learning to help managers develop their management styles, improve communication and increase employee engagement. Participants will learn how to read employees styles and adapt their styles to manage more effectively. Read more ›

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Everything DiSC Workplace®

Full-day course | Alice Dendinger, SPHR

This course will help you build better relationships — one relationship at a time. It can be beneficial to everyone in an organization, regardless of title or role, to improve the quality of the workplace. Participants will be able to understand and appreciate the styles of the people they work with. The result is more effective and productive working relationships. Read more ›

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Future Search – From Vision to Implementation

Full-day course | Alice Dendinger, SPHR

Future Search is a strategic and action planning methodology that considers all voices in the room when it comes to planning the future of the organization. Future search is a planning process used around the world by business firms, communities, and non‑profits (NGO’s). It enables people to act together on common ground no matter how they differ in status, specialty, education, job, gender race, and ethnicity. The more diverse the group, the more successful the meeting. Read more ›

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Harassment in the Workplace

Half-day course | Alice Dendinger, SPHR

Creating a respectful workplace goes beyond legal compliance. Social media requires a greater reach for employers to lay out clear expectations about behavior to make sure they don't compromise employee interaction with careless activities and comments, disrespectful or inappropriate behaviors. Read more ›

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HR and Organizational Development

Full-day course | Alice Dendinger, SPHR

Bring a systems perspective to the organization by identifying business performance barriers and opportunities, determining underlying causes, focusing on system impacts, clarifying potential consequences of various interventions, and implementing alternatives. Key topics covered include systems thinking, organizational culture, change management, coaching, group dynamics, and aligning strategy, organizational design, performance management and rewards. Read more ›

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Listening Skills for Employees

Half-day course | Alice Dendinger, SPHR

We all have a natural style of listening. Good communication is one of the most valued skills in the workplace. Effective listening is crucial to communicating productively inside the organization while meeting competitive challenges from the outside. This program helps participants become active, purposeful listeners in a wide variety of situations for more productive communications. By completing a personalized profile and participating in this module, you will discover your natural approach to listening and develop an action plan to enhance your effectiveness as a communicator. Read more ›

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ProStar Coach Within Your Organization – Tools, Tips, Technology

Two day program | Alice Dendinger, SPHR

Coaching inside your organization is approached much differently than bringing in an external professional coach. Often, what the external coach does, the HR professional and leaders within the organization can do with the proper training on how to be a ProStar Coach. Imagine if you had a “culture of coaching” where an employee could select an internal co-worker to help coach them. You will be able to apply your new skills to help support your co-workers. Read more ›

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Strategic Planning as an HR Professional

Full-day course | Alice Dendinger, SPHR

What is your role in the Strategic Planning Process within your organization? We are often called upon to help facilitate this process but yet may lack the understanding, experience or tools that can help us execute in a way that our internal clients value. There are many ways in which we can contribute - but the key is - we must be part of this process. In this session, we will define and describe organizational strategy and recognize its major components. Read more ›

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Stress Management for Busy Professionals

Full-day course | Alice Dendinger, SPHR

Stress Management is a unique course that provides people with valuable feedback on coping with stress in their personal and work lives. It will provide critical insight into how stress in one area of life affects other areas and examines how coping resources in one area can be used to decrease stress in the other. This course focuses on relationship coping resources as the most effective and consistent response to stressors identified in all four life areas. Read more ›

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Talent Management and Succession Planning – A Systematic Approach

Full-day course | Alice Dendinger, SPHR

An effective talent management and succession plan includes a focus on the life cycle of an employee and preparing individuals for future opportunities. HR professionals can lead the way to move from reactive replacement planning to a proactive strategic and systematic solution. Talent Management and Succession Planning is critical to the ongoing support of your organization’s success. This program will also review relevant terms and laws that apply to this topic. Read more ›

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Team Building – Craft with CARE

Full-day course | Alice Dendinger, SPHR

As organizations rely more on teams to innovate, individual approaches to group processes is the bottom line on creating high-performance teams. DiSC Team Dimensions helps individuals work from their strengths by identifying their most natural team role. It helps team members understand the importance of each role and furthers their appreciation of each individual’s contribution. The five roles are Creator, Advancer, Refiner, Executor, and Flexer - CARE. Read more ›

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Transforming Your Team from Dysfunction to Cohesion

Full-day course | Alice Dendinger, SPHR

Alice Dendinger, renowned speaker and consultant, will facilitate this program as a one-day learning and transformation experience using the most approachable, competent, and effective way possible to take your team to the next level of performance. THE FIVE BEHAVIORS OF A COHESIVE TEAM™ model helps individuals and organizations reveal what it takes to build a truly cohesive and effective team. Read more ›

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The Five Behaviors of a Cohesive Team – Deeper Dive into Assessment, Application, Facilitation

| Alice Dendinger, SPHR

THE FIVE BEHAVIORS OF A COHESIVE TEAM™ is an assessment-based learning experience that helps individuals and organizations reveal what it takes to build a cohesive and effective team in the most effective way possible. Powered by Everything DiSC®, understand how a profile can help participants understand their own DiSC® styles. Bringing together everyone’s personalities and preferences to form a cohesive, productive team takes work, but the payoff can be huge. Read more ›

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The Work of Leaders

Full-day course | Alice Dendinger, SPHR

Everything DiSC® Work of Leaders approaches leadership as a one-to-many relationship, as opposed to the one-to-one relationship of management. It focuses on tangible steps directed at leading a group or organization toward desired outcomes. Consistently thought-provoking, Work of Leaders stimulates fresh conversations and perspectives. It’s an opportunity for leaders at all levels of learning to reflect on how they approach each step of their work. Read more ›

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Time Management and Mastery

Full-day course | Alice Dendinger, SPHR

This profile and program is designed to help people assess their time-management effectiveness and create a personal plan for improving their skills in key areas. Become able to accomplish more each day, meet project deadlines, serve more internal and external customers without adding to staff, equipment or office spaces. The self assessment used is a profile entitled, “Time Mastery” provides people with a self-directed assessment of their time management effectiveness. Read more ›

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Transforming Your Organizational Culture – It’s More Than Employee Engagement

Full-day course | Alice Dendinger, SPHR

Today’s managers lead and are a part of project teams who are responsible for projects that have a direct and significant connection to the bottom line. Project management is a skill set that any leader can acquire with training that effectively addresses the overall processes required for success. Managers must keep each team focused, meet deadlines and adhere to a budget. A streamlined process can help pull it all together. Read more ›

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