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Classroom Courses

Abolish Performance Appraisals – Lead this Pivotal Trend in HR

Full-day course | Facilitator: Alice Dendinger, SPHR

Elevate your performance management objectives, organizational success, employee growth and engagement. Review materials related to Performance Management to date and discover more modern methods for performance feedback, employee development and paying people without the yearly piece of paper. This process has a tremendous impact on employee attainment, retainment, engagement and development. This course will present relevant terms and laws related to the performance management system.

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Administering a Compensation Program

Full-day course | Facilitator: Jack Guskin, SPHR, SHRM-SCP

Once you have a compensation program in place, how do you administer and maintain the program? In this course, you will learn how to propose new hire pay and promotion pay targets, plan for pay increases, provide planning input to labor budgets, and solve many routine and some difficult pay problems.

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Behavioral Based Interviewing

Half-day course | Facilitator: Pat Bell

It is critical to have the technique to use behavioral based interview skills to identify the right talent. To create a meaningful interview process, organizations must go beyond the job description and identify good questions for the “culture fit” for behaviors and beliefs that support the company values.

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Building Trust On Your Team

Half-day course | Facilitator: Alice Dendinger, SPHR

Trust is the glue that holds everyone together as you work to get the job done. If people are working hard but slow to get results - it could be a foundational problem with trust. Gain tools for trust building and avoid the traps of trust busting.

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Change Management and Building Resilience

Half-day course | Facilitator: PivotU Facilitator

Do you ever feel like change is being "done to you?" Don't let change manage you while creating more stress and frustration. During this course, you will learn the four phases that every human being goes through during a change. You will discover what we need to know, hear, and see during each phase, and finally, you will learn what you can do to help yourself and others during these four phases. Don't let change manage you while creating more stress and frustration.

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Civil Treatment® in the Workplace

Full-day course | Facilitator: Pat Bell

Civil Treatment® uses an interactive and experiential learning format with a modular lesson design. In addition to its realist videos and skills-building exercises, the course teaches concrete behavioral guidelines that produce tangible results in the workplace. Clients who use the Civil Treatment® program report reduced litigation expenses and positive changes in the organizational culture.

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Coaching and Managing Performance Problems (for Action and Accountability)

Half-day course | Facilitator: Pat Bell

Good performance doesn’t just happen, it is managed. This course introduces a performance management system of goal setting, assessment (giving feedback and coaching), and delivering evaluations. Coaching goes well beyond offering constructive criticism to develop the potential of all team members.

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Coaching Job Skills

Half-day course | Facilitator: PivotU Facilitator

Coaching Job Skills is one of the courses included in Vital Learning’s Leadership Essentials Series and expanded for a classroom or onsite program. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, but not mandated, it is suggested that learners first experience the two foundation modules offered virtually, classroom and at your workplace which include Essential Skills of Leadership and Essential Skills of Communicating prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers. Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing demonstrating, and giving feedback. It’s a process of developing relationships with team members – relationships that ultimately can build the trust and respect that are the foundation of successful organizations.

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Communicating and Teaming Effectively Across Distance

Full-day course | Facilitator: Jeremy Solomons

More and more people are working and communicating with counterparts whom they have never seen and may never meet. This workshop will highlight mistakes for remote workers and teams to avoid and lay out a straightforward process to help ensure success, including how to use technology effectively. Participants will learn specific tips on how to be more effective in cyber-writing, on the phone, on conference calls and on video-conferences. Though the focus is virtual management - this face to face workshop will meet the needs of those employees as they transition to a more virtual world.

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Communicating Up

Half-day course | Facilitator: PivotU Facilitator

Most managers and team leaders realize the importance of upward communication, but few accept the responsibility for the quality and effectiveness of communicating with their own managers. Managers and team leaders will learn how to frame communication so that a desired result is achieved.

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Communication and Influence

Half-day course | Facilitator: Alice Dendinger, SPHR

We all communicate but do we truly influence the others around us so that they hear our ideas and our message? How do we get them to take action based on our communication? Learn how to influence others through communication.

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Compensation and Benefits Intensive

Full-day study session | Facilitator: Jack Guskin, SPHR, SHRM-SCP

Unable to attend all the sessions of PivotU’s HR Certification Prep Course? Then you may register for individual sessions. This session will focus on the Compensation and Benefits area of the exam. The questions in this functional area of the exam are related to developing/selecting, implementing/administering, and evaluating compensation and benefits programs for all employee groups in order to support the organization’s goals, objectives, and values.

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Compensation Conversations for Supervisors and Managers

Half-day course | Facilitator: Jack Guskin, SPHR, SHRM-SCP

When an employee knocks on your door and wants to know why they are being paid so little or less than a friend in your company or in another company, where do you start the conversation and how do you keep the employee engaged? This course prepares you for these tough conversations and helps you create positive and consistent messaging about compensation for both individuals, teams and organizations.

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Compensation, Benefits & Performance Basics: Understanding the HR Function

Half-day course | Facilitator: Susan D. Word, SPHR, SHRM-SCP

By taking this class you will understand compensation, benefits and employee performance measurement as three closely tied systems and be able to enhance your contribution to management of people and financial goals in the company.

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Conflict Management for HR Professionals

Full-day course | Facilitator: Alice Dendinger, SPHR

As HR professionals, we are in a unique position. We are in the middle representing the needs of management and the employees, yet always keeping an eye on the bottom line. This course is specifically designed to help HR professionals learn how to effectively deal with conflict in your work environment.

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Conflict to Creative Collaboration

Half-day course | Facilitator: Alice Dendinger, SPHR

In the business world, we should view conflict as a positive sign that people care about the issue and have energy to put toward solutions. Why does conflict have to be perceived as negative and something to avoid? This program will help you develop strategies for establishing a cooperative atmosphere conducive to resolving conflicts when they arise, helping individuals involved in conflicts understand each other’s point of view and facilitate problem solving.

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Conscious Choosing for Flow – Moving from Conflict to Creativity

Two Day Program | Facilitator: Alice Dendinger, SPHR

Does your team struggle with…the free flow of information, disconnection from others because of conflict and misunderstandings, lack of clarity or misalignment of goals? What if…you could learn a simple, tried and proven way of transforming the destructive tension of conflict into the dynamic energy of creativity, on the spot, while addressing the needs of organization, teams, and individuals to create buy-in and shared goals?

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Creating and Implementing Employee Recognition Programs

Half-day course | Facilitator: Pat Bell

Money is not the exclusive way to create a positive company culture. Employee Recognition Programs that include "ground up" participation have more meaning and impact towards employee satisfaction. Explore creative ways to infuse your traditional programs.

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Critical Communication Skills

Half-day course | Facilitator: Alice Dendinger, SPHR

Have you ever looked back on an unhappy relationship or a workplace problem and blamed " poor communication." There is no tried and true recipe to follow which results in perfect communication, however, there are skills that are critical if you are to be effective at conveying your point and gaining mutual understanding. How well you communicate can contribute to your success or failure in the workplace.

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Dealing with Difficult Co-Workers

Half-day course | Facilitator: Alice Dendinger, SPHR

There are many types of difficult people. This program will help participants realize the similarities and differences between themselves and others and how this creates a perception of “difficulty.” Tips and tools will be presented to help you understand how to be effective in communicating with anyone - especially the button pushers!

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