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Supervisor

A Supervisor’s Guide to Reasonable Suspicion Testing – Virtual

online course | Facilitator: PivotU Virtual

This online Supervisor’s Guide to Reasonable Suspicion Testing course teaches supervisors how to detect signs of substance use and provides appropriate actions to take when approaching a driver who is suspected of being under the influence of alcohol or drugs.

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Coaching and Managing Performance Problems (for Action and Accountability)

Half-day course | Facilitator: Pat Bell

Good performance doesn’t just happen, it is managed. This course introduces a performance management system of goal setting, assessment (giving feedback and coaching), and delivering evaluations. Coaching goes well beyond offering constructive criticism to develop the potential of all team members.

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Coaching Job Skills

Half-day course | Facilitator: PivotU Facilitator

Coaching Job Skills is one of the courses included in Vital Learning’s Leadership Essentials Series and expanded for a classroom or onsite program. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, but not mandated, it is suggested that learners first experience the two foundation modules offered virtually, classroom and at your workplace which include Essential Skills of Leadership and Essential Skills of Communicating prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers. Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing demonstrating, and giving feedback. It’s a process of developing relationships with team members – relationships that ultimately can build the trust and respect that are the foundation of successful organizations.

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Coaching Job Skills – Virtual

Online course | Facilitator: Vital Learning

Coaching Job Skills is part of Vital Learning's Leadership Essentials Series. Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill.

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Communicating Up

Half-day course | Facilitator: PivotU Facilitator

Most managers and team leaders realize the importance of upward communication, but few accept the responsibility for the quality and effectiveness of communicating with their own managers. Managers and team leaders will learn how to frame communication so that a desired result is achieved.

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Communicating Up – Virtual

Online course | Facilitator: Vital Learning

Communicating Up is one of the courses included in Vital Learning’s Leadership Essentials Series.on the phone, on conference calls and on video-conferences. Most managers and team leaders realize the importance of upward communication, but few accept the responsibility for the quality and effectiveness of communicating with their own managers. Managers and team leaders will learn how to frame communication so that a desired result is achieved.

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Compensation Conversations for Supervisors and Managers

Half-day course | Facilitator: Jack Guskin, SPHR, SHRM-SCP

When an employee knocks on your door and wants to know why they are being paid so little or less than a friend in your company or in another company, where do you start the conversation and how do you keep the employee engaged? This course prepares you for these tough conversations and helps you create positive and consistent messaging about compensation for both individuals, teams and organizations.

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Developing and Coaching Others – Team Leader – Virtual

Virtual course | Facilitator: Vital Learning

Developing and Coaching Others educates managers to effectively and successfully develop and coach their team leaders to become better and more consistent performers. The program will help your managers learn how they can effectively impact the learning process and coaching moments of their teams.

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Developing and Coaching Others – Team Leader

Half-day course | Facilitator: PivotU Facilitator

An organization can tell employees that they are responsible for their own growth and development, but many employees will not or cannot achieve this on their own. They need motivation, support and coaching from their supervisors, team leaders and managers. Without this, they’ll have a difficult time developing their talents on their own. Research shows the support and effective involvement of leaders is the single most important factor in determining whether that the employee learns in a classroom transfers into behavior change on the job. Leaders who are actively involved in the growth and development of their team members encourage behavior change and improved performance. This takes leaders who: • Continuously coach and support the development of their employees • Encourage learners before, during and after each element in a learning process • Effectively handle “coaching moments” so employees learn to teach themselves

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Effective Discipline

Half-day course | Facilitator: PivotU Facilitator

Effective Discipline helps managers learn effective techniques for addressing problem behavior. Learn how to use effective discipline and deliver constructive, negative feedback that encourages the team member to change without demeaning them. Using communication skills, the manager works to preserve the individual’s self-respect and encourage the best kind of discipline – self-discipline.

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Effective Discipline – Virtual

Online course | Facilitator: Vital Learning

Effective Discipline helps managers learn effective techniques for addressing problem behavior. Learn how to use effective discipline and deliver constructive, negative feedback that encourages the team member to change without demeaning them. Using communication skills, the manager works to preserve the individual’s self-respect and encourage the best kind of discipline – self-discipline.

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Essential Skills of Communicating

Half-day course | Facilitator: PivotU Facilitator

Essential Skills of Communicating provides the tools necessary to develop clear, concise messages. Focusing on communication as a two-way process, the program can help even experienced managers improve their messages by making them clear, well organized and aimed at the needs and interests of the listener. By developing the essential skills of communicating, managers improve relations with their team members and increase productivity.

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Essential Skills of Communicating – Virtual

Online course | Facilitator: Vital Learning

Essential Skills of Communicating is one of two foundation courses in the Vital Learning's Leadership Essentials Series, which help to develop skills that are basic to all the other courses in the series. Focusing on communication as a two-way process, the program can help even experienced managers improve their messages by making them clear, well organized and aimed at the needs and interests of the listener.

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Essential Skills of Leadership

Half-day course | Facilitator: PivotU Facilitator

Essential Skills of Leadership is the first step to developing successful managers. By focusing on three critical management skills, the program establishes a methodology for productive interactions between team members and team leaders. Essential Skills of Leadership helps experienced managers, new managers, and aspiring managers refocus on the basics – the skills required to manage the individual while also leading the team.

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Essential Skills of Leadership – Virtual

Online course | Facilitator: Vital Learning

Essential Skills of Leadership is one of two foundation courses in the Vital Learning’s Leadership Essentials Series, which help to develop skills that are basic to all the other courses in the series. Essential Skills of Leadership is the first step to developing successful managers. By focusing on three critical management skills, the program establishes a methodology for productive interactions between team members and team leaders.

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Everything DiSC Management

Full-day course | Facilitator: Alice Dendinger, SPHR

This course will teach managers how to bring out the best in each employee. Everything DiSC® Management increases effectiveness using personalized learning to help managers develop their management styles, improve communication and increase employee engagement. Participants will learn how to read employees styles and adapt their styles to manage more effectively.

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Improving Work Habits

Half-day course | Facilitator: PivotU Facilitator

The Vital Learning Improving Work Habits™™ course provides supervisors, team leaders and managers with the tools necessary to recognize and address poor work habits. The course helps managers and team leaders understand the importance of focusing on negative behaviors as well as earning team members’ recognition of the problem and their commitment to changing their habits.

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Improving Work Habits – Virtual

Online course | Facilitator: Vital Learning

Improving Work Habits is part of Vital Learning's Leadership Essentials Series. Improving Work Habits provides the tools necessary to recognize and to address poor work habits - even those of a team member who may be successful in his or her job.

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Managing Complaints

Half-day course | Facilitator: PivotU Facilitator

Managing Complaints is part of PivotU's Leadership Essentials Series. This module shows Managers and Team Leaders how to resolve simple complaints and identify the hidden agendas that so often underlie the chronic grievances.

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Managing Complaints – Virtual

Online course | Facilitator: Vital Learning

Managing Complaints is part of PivotU's Leadership Essentials Series. This module shows Managers and Team Leaders how to resolve simple complaints and identify the hidden agendas that so often underlie the chronic grievances.

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