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Giving and Receiving Feedback

Abolish Performance Appraisals – Lead this Pivotal Trend in HR

Full-day course | Facilitator: Alice Dendinger, SPHR

Elevate your performance management objectives, organizational success, employee growth and engagement. Review materials related to Performance Management to date and discover more modern methods for performance feedback, employee development and paying people without the yearly piece of paper. This process has a tremendous impact on employee attainment, retainment, engagement and development. This course will present relevant terms and laws related to the performance management system.

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Achieving Communication Effectiveness – Virtual

Online course | Facilitator: Vital Learning

Administrative and support personnel will learn effective communication techniques thereby opening the door to dialogue, negotiation, and compromise. Participants will be trained to function more productively through improved communication skills.

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Coaching and Managing Performance Problems (for Action and Accountability)

Half-day course | Facilitator: Pat Bell

Good performance doesn’t just happen, it is managed. This course introduces a performance management system of goal setting, assessment (giving feedback and coaching), and delivering evaluations. Coaching goes well beyond offering constructive criticism to develop the potential of all team members.

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Coaching Job Skills

Half-day course | Facilitator: PivotU Facilitator

Coaching Job Skills is one of the courses included in Vital Learning’s Leadership Essentials Series and expanded for a classroom or onsite program. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, but not mandated, it is suggested that learners first experience the two foundation modules offered virtually, classroom and at your workplace which include Essential Skills of Leadership and Essential Skills of Communicating prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers. Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing demonstrating, and giving feedback. It’s a process of developing relationships with team members – relationships that ultimately can build the trust and respect that are the foundation of successful organizations.

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Coaching Job Skills – Virtual

Online course | Facilitator: Vital Learning

Coaching Job Skills is part of Vital Learning's Leadership Essentials Series. Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill.

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Communicating Up

Half-day course | Facilitator: PivotU Facilitator

Most managers and team leaders realize the importance of upward communication, but few accept the responsibility for the quality and effectiveness of communicating with their own managers. Managers and team leaders will learn how to frame communication so that a desired result is achieved.

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Communicating Up – Virtual

Online course | Facilitator: Vital Learning

Communicating Up is one of the courses included in Vital Learning’s Leadership Essentials Series.on the phone, on conference calls and on video-conferences. Most managers and team leaders realize the importance of upward communication, but few accept the responsibility for the quality and effectiveness of communicating with their own managers. Managers and team leaders will learn how to frame communication so that a desired result is achieved.

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Communication and Influence

Half-day course | Facilitator: Alice Dendinger, SPHR

We all communicate but do we truly influence the others around us so that they hear our ideas and our message? How do we get them to take action based on our communication? Learn how to influence others through communication.

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Essential Skills of Communicating

Half-day course | Facilitator: PivotU Facilitator

Essential Skills of Communicating provides the tools necessary to develop clear, concise messages. Focusing on communication as a two-way process, the program can help even experienced managers improve their messages by making them clear, well organized and aimed at the needs and interests of the listener. By developing the essential skills of communicating, managers improve relations with their team members and increase productivity.

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Essential Skills of Communicating – Virtual

Online course | Facilitator: Vital Learning

Essential Skills of Communicating is one of two foundation courses in the Vital Learning's Leadership Essentials Series, which help to develop skills that are basic to all the other courses in the series. Focusing on communication as a two-way process, the program can help even experienced managers improve their messages by making them clear, well organized and aimed at the needs and interests of the listener.

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Feedback Imperative

Full-day course | Facilitator: Anna Carroll

Boost your ability to coach your team members and see faster results through everyday feedback. Feedback is really just information that helps your employees steer their performance. Contrary to the bad rap feedback gets, employees want way more of it. Young employees and employees who want to do a great job especially crave feedback. Employees who know they need to improve would much prefer frequent honest feedback than to find out later they were off track.

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Feedback Imperative Mastery

Two day program | Facilitator: Anna Carroll

In this 2-day guided path toward feedback mastery, you will explore your own assumptions about how difficult or uncomfortable it is to coach people through feedback and align a new understanding of feedback with your own true values. Based on brain science, you will create positive routines that take feedback out of the emotional or fearful “primitive” part of your brain and into the calmer more rational sphere--where great results from feedback build momentum toward even greater results every time you do it.

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Leader as Coach – Strengthening Feedback Skills

Half-day course | Facilitator: Pat Bell

In many situations, two people are uncomfortable with feedback and coaching sessions; the employee and the supervisor. This course helps supervisors gain confidence by teaching them how positive feedback can effect the success of the employee performance.

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Leader as Coach – Strengthening Feedback Skills – Webinar

Virtual course | Facilitator: Pat Bell

In many situations, two people are uncomfortable with feedback and coaching sessions; the employee and the supervisor. Help supervisors gain confidence by looking at the positive role of feedback to the success of their employee performance.

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Listening Skills for Employees

Half-day course | Facilitator: Alice Dendinger, SPHR

We all have a natural style of listening. Good communication is one of the most valued skills in the workplace. Effective listening is crucial to communicating productively inside the organization while meeting competitive challenges from the outside. This program helps participants become active, purposeful listeners in a wide variety of situations for more productive communications. By completing a personalized profile and participating in this module, you will discover your natural approach to listening and develop an action plan to enhance your effectiveness as a communicator.

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Preparing for Effective Performance Appraisal Discussions – Virtual

Virtual course | Facilitator: Pat Bell

Employees value the performance appraisal discussion and process when it is handled in a professional way. Supervisors must do more to prepare than just write the appraisal. We will look at ways to create a great experience that the employee will appreciate.

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Providing Performance Feedback

Half-day course | Facilitator: PivotU Facilitator

Providing Performance Feedback is one of the courses included in Vital Learning’s Leadership Essentials Series. Providing Performance Feedback shows the way evaluation is done by the experts to set the stage for an evaluation that will be clear and credible to the team member.

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Providing Performance Feedback for Leaders – Virtual

Online course | Facilitator: Vital Learning

Providing Performance Feedback is one of the courses included in Vital Learning’s Leadership Essentials Series. Providing Performance Feedback shows the way evaluation is done by the experts to set the stage for an evaluation that will be clear and credible to the team member.

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Workplace Harassment: The Real Deal (for Non-Supervisors in the Workplace) – Virtual

Virtual course | Facilitator: PivotU Virtual

Engaging, powerful, high impact, 37-minute video for managers and employees. Covers all types of unlawful harassment and retaliation. Includes practical, easily understood explanations of manager/supervisor responsibilities and liability, and employee complaint procedure. This is designed for managers, supervisors and employees at companies of all sizes EXCEPT companies with more than 50 employees in CA and CT who must attend a two hour program.

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