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Communication

Communication and Influence

Half-day course | Facilitator: Alice Dendinger, SPHR

We all communicate but do we truly influence the others around us so that they hear our ideas and our message? How do we get them to take action based on our communication? Learn how to influence others through communication.

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Conflict to Creative Collaboration

Half-day course | Facilitator: Alice Dendinger, SPHR

In the business world, we should view conflict as a positive sign that people care about the issue and have energy to put toward solutions. Why does conflict have to be perceived as negative and something to avoid? This program will help you develop strategies for establishing a cooperative atmosphere conducive to resolving conflicts when they arise, helping individuals involved in conflicts understand each other’s point of view and facilitate problem solving.

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Conscious Choosing for Flow – Moving from Conflict to Creativity

Two Day Program | Facilitator: Alice Dendinger, SPHR

Does your team struggle with…the free flow of information, disconnection from others because of conflict and misunderstandings, lack of clarity or misalignment of goals? What if…you could learn a simple, tried and proven way of transforming the destructive tension of conflict into the dynamic energy of creativity, on the spot, while addressing the needs of organization, teams, and individuals to create buy-in and shared goals?

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Critical Communication Skills

Half-day course | Facilitator: Alice Dendinger, SPHR

Have you ever looked back on an unhappy relationship or a workplace problem and blamed " poor communication." There is no tried and true recipe to follow which results in perfect communication, however, there are skills that are critical if you are to be effective at conveying your point and gaining mutual understanding. How well you communicate can contribute to your success or failure in the workplace.

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Dealing with Difficult Co-Workers

Half-day course | Facilitator: Alice Dendinger, SPHR

There are many types of difficult people. This program will help participants realize the similarities and differences between themselves and others and how this creates a perception of “difficulty.” Tips and tools will be presented to help you understand how to be effective in communicating with anyone - especially the button pushers!

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E-mail, E-Writing, and E-Influence

Half-day course | Facilitator: PivotU Facilitator

Use the ACE model (Audience, Content and Execution) to make sure that you are targeting your emails and e-writing for the right people to make the right decisions at the right time. Learn about laws of internal communication. Learn how to tell stories in email without going on and on…. Apply rules to make sure that your emails get read and get a response! Regardless of your level in the organization, you can make a difference in how you communicate and influence.

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Harrassment in the Workplace

Half-day course | Facilitator: Alice Dendinger, SPHR

Creating a respectful workplace goes beyond legal compliance. Social media requires a greater reach for employers to lay out clear expectations about behavior to make sure they don't compromise employee interaction with careless activities and comments, disrespectful or inappropriate behaviors.

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Introduction to Presentation Skills

Half-day course | Facilitator: PivotU Facilitator

Knowing a subject well and making a presentation on that subject require two different sets of skills. Public speaking is often rated as the number one fear in America. In this half day session, you will have an opportunity to work on an existing or upcoming presentation. Learn how to determine how much content and detail should be provided. Learn about the use of graphics to make your message more powerful. Gain confidence and skill in speaking before any audience.

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Leader as Coach – Strengthening Feedback Skills – Webinar

Virtual course | Facilitator: Pat Bell

In many situations, two people are uncomfortable with feedback and coaching sessions; the employee and the supervisor. Help supervisors gain confidence by looking at the positive role of feedback to the success of their employee performance.

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Listening Skills for Employees

Half-day course | Facilitator: Alice Dendinger, SPHR

We all have a natural style of listening. Good communication is one of the most valued skills in the workplace. Effective listening is crucial to communicating productively inside the organization while meeting competitive challenges from the outside. This program helps participants become active, purposeful listeners in a wide variety of situations for more productive communications. By completing a personalized profile and participating in this module, you will discover your natural approach to listening and develop an action plan to enhance your effectiveness as a communicator.

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Meetings – Lead Them or Lose Them

Half-day course | Facilitator: Sue Breland

For some employees, it seems like their daily job is to go from one meeting to another. Unproductive meetings hinder results and frustrate morale. We know we can’t do without opportunities for group discussion and decision making, but can’t we do it better? We can! Determine WHY, WHEN or WHETHER to have meetings and then make them constructive, productive and value focused.

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Myers Briggs Type Indicator (MBTI)

Full-day course | Facilitator: PivotU Facilitator

The Myers-Briggs Type Indicator (MBTI) is a self-assessment that helps you identify preferences in your personality. Those preferences include how you like to process information, how you make decisions andhow quickly you can make decisions. With the MBTI, there is no “right” or “wrong” – there are only preferences and you will learn how to put those preferences to work…and also, not allow them to get in the way of your success.

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Presentation Skills – Speaking like a Pro

Two Day Program | Facilitator: PivotU Facilitator

During this two-day workshop, you will have an opportunity to work on an existing or upcoming presentation. You will be recorded and critiqued throughout the process so that you can make changes as you go. Learn how to determine how much content and detail should be provided. Learn about the use of graphics to make your message more powerful. Learn that lots of bullets are not always the best way to go!

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Stress Management for Busy Professionals

Full-day course | Facilitator: Alice Dendinger, SPHR

Stress Management is a unique course that provides people with valuable feedback on coping with stress in their personal and work lives. It will provide critical insight into how stress in one area of life affects other areas and examines how coping resources in one area can be used to decrease stress in the other. This course focuses on relationship coping resources as the most effective and consistent response to stressors identified in all four life areas.

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The Five Behaviors of a Cohesive Team – Deeper Dive into Assessment, Application, Facilitation

2 day program | Facilitator: Alice Dendinger, SPHR

THE FIVE BEHAVIORS OF A COHESIVE TEAM™ is an assessment-based learning experience that helps individuals and organizations reveal what it takes to build a cohesive and effective team in the most effective way possible. Powered by Everything DiSC®, understand how a profile can help participants understand their own DiSC® styles. Bringing together everyone’s personalities and preferences to form a cohesive, productive team takes work, but the payoff can be huge.

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The Power of Facilitation

Full-day course | Facilitator: Sue Breland

A well trained Facilitator is a welcome contributor to any team as that person who can organize tasks, manage communication, and introduce methods that will move the work along more effectively. This course prepares participants to be THAT person who everyone wants on their team or project, providing tools, tips and techniques to make every job easier and team members happier and more capable of working together.

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Train the Trainer Comprehensive

Two day program | Facilitator: PivotU Facilitator

Whether you are an instructor, subject expert, or a speaker, you need to be a facilitator of learning, not just a presenter. Build your confidence, engage your audience, and enhance learning outcomes by employing the platform, instructional and facilitation skills learned in this workshop. Be ready to participate! Participants will make individual presentations during the workshop, receive instant and meaningful feedback, and have a recording of their presentations.

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Transforming Your Team from Dysfunction to Cohesion

Full-day course | Facilitator: Alice Dendinger, SPHR

Alice Dendinger, renowned speaker and consultant, will facilitate this program as a one-day learning and transformation experience using the most approachable, competent, and effective way possible to take your team to the next level of performance. THE FIVE BEHAVIORS OF A COHESIVE TEAM™ model helps individuals and organizations reveal what it takes to build a truly cohesive and effective team.

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